Privacy Policy

Last updated: 30 October 2024

Steel Solutions Thailand ("we," "our," or "us") is committed to protecting the privacy of our site visitors and customers. This Privacy Policy outlines the types of information we collect, how we use and share it, and your rights regarding your personal data. By using our website, you consent to the terms described in this policy.

1. Information We Collect

We may collect the following types of information from visitors and customers:

Personal Information: Information that identifies you, such as your name, email address, phone number, and mailing address.
Technical Data: Information collected automatically when you interact with our website, such as IP address, browser type, device information, and website usage data.
Payment Information: If you make a purchase, we may collect payment information like credit card details, though this is processed through secure third-party payment providers.

2. How We Collect Information

We collect information through several methods:

Directly from You: When you provide information through forms, sign-ups, purchases, or direct communication with us.
Automatically: Certain data, like technical information, is collected automatically when you visit our website.
Third Parties: We may collect data from third-party services, such as payment processors, analytics providers, or social media platforms, to enhance your experience and improve our services.

3. Why We Collect Personal Information

We collect personal information for the following purposes:

To provide and operate our services effectively
To communicate with you, respond to inquiries, and provide customer support
To process orders and manage transactions securely
To improve our website and services based on usage data and feedback
To send promotional content, offers, and updates (with the option to opt out)
To comply with legal requirements and ensure the security of our website

4. How We Store, Use, Share, and Disclose Information

Storage and Security: We store personal information on secure servers and take reasonable steps to protect it from unauthorized access, loss, or misuse. Only authorized personnel have access to your data.
Use: We use personal information solely for the purposes outlined above.
Sharing: We may share information with trusted third parties who perform services on our behalf (e.g., payment processors, analytics providers). These parties are bound by confidentiality agreements and do not have permission to use your data for other purposes.
Legal Disclosure: We may disclose information if required by law or to protect our rights, users, and the security of our site.

5. Communication with Site Visitors

We may contact you to:

Provide information about your account or transactions
Notify you about changes to our services, updates, or policies
Send promotional content or offers if you have opted into such communications
Provide customer support as needed

If you no longer wish to receive communications from us, you may opt out at any time by following the unsubscribe instructions in our emails or by contacting us directly.

6. Minors’ Privacy

Our website and services are directed to all individuals and all ages.

7. Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates the most recent revision. We encourage you to review this page periodically to stay informed about how we are protecting your information.

8. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Steel Solutions Thailand
Email: Steelsolutionsthailand@gmail.com
Phone: +(66) 814141142
Address: 3 Chalermprakiat Rama 9 rd, Soi 41 Prawet, Bangkok 10250, Thailand